Terms & Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "You") and slviph ("Company", "We", "Us", "Our"), operating under the domain slviph.cam and licensed by the Philippine Amusement and Gaming Corporation (PAGCOR). By accessing, registering an account, or using any services provided by slviph, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree with any provision of these Terms, you must immediately cease all use of slviph services and close any existing account. Continued use of the platform following any modifications to these Terms constitutes acceptance of such changes. We reserve the right to update, modify, or replace any part of these Terms at our sole discretion, with notice provided through email notification to registered users or prominent display on the website.

2. Eligibility and Account Registration

2.1 Age and Legal Requirements

Registration and use of slviph services are strictly limited to individuals who meet all of the following criteria:

• You are at least twenty-one (21) years of age or older
• You are a legal resident of the Republic of the Philippines or currently located within Philippine territory
• You possess full legal capacity to enter into binding contracts under Philippine law
• You are not prohibited from gambling under any applicable law, regulation, or court order
• You are not employed by slviph, its parent company, subsidiaries, or affiliates
• You do not have any existing account that has been suspended or terminated for Terms violations

2.2 Account Creation and Verification

Each individual may create and maintain only one (1) account with slviph. Creating multiple accounts, whether using different personal information, email addresses, or devices, constitutes a material breach of these Terms and will result in immediate suspension of all associated accounts and forfeiture of balances.

During registration, you must provide accurate, current, and complete information, including but not limited to your full legal name as it appears on government-issued identification, date of birth, residential address, contact telephone number, and valid email address. You are responsible for maintaining the confidentiality of your username and password, and you accept full responsibility for all activities conducted through your account, whether authorized by you or not.

slviph reserves the right to request identity verification documents at any time, including but not limited to government-issued photo identification (Philippine passport, driver's license, UMID, or National ID), proof of address (utility bills, bank statements), and proof of payment method ownership. Failure to provide requested documentation within thirty (30) days may result in account suspension and withdrawal restrictions until verification is completed.

2.3 Account Security Obligations

You agree to immediately notify slviph customer support if you become aware of any unauthorized access to or use of your account. slviph shall not be liable for any loss or damage arising from your failure to protect your login credentials or to comply with security best practices. You must not share your account credentials with any third party, including family members, friends, or professional gambling advisors.

3. Deposits, Withdrawals, and Financial Transactions

3.1 Deposits

slviph accepts deposits through various payment methods including but not limited to GCash, Maya (formerly PayMaya), bank transfers to BPI, BDO, Metrobank, UnionBank, and other Philippine banking institutions, as well as select credit and debit cards. All deposits are processed in Philippine Pesos (PHP). Minimum deposit amounts vary by payment method and are clearly displayed during the deposit process.

Deposits are typically credited to your slviph account instantly or within fifteen (15) minutes depending on the payment method used. If a deposit does not appear in your account within the expected timeframe, contact customer support immediately with transaction reference details. slviph is not responsible for delays caused by third-party payment processors or banking institutions beyond our control.

You warrant that all funds deposited into your slviph account are from legitimate sources, are not proceeds of criminal activity, and are your own personal funds. slviph complies with all applicable anti-money laundering (AML) and combating the financing of terrorism (CFT) regulations as mandated by the Anti-Money Laundering Council (AMLC) of the Philippines.

3.2 Withdrawals

Withdrawal requests may be submitted at any time through your account dashboard. slviph processes verified withdrawals within ten (10) to fifteen (15) minutes for GCash and Maya during business hours (9:00 AM to 6:00 PM Philippine Time, Monday through Friday). Bank transfers typically process within one (1) to three (3) business days depending on the receiving institution.

All withdrawal requests are subject to identity verification and anti-fraud security checks. slviph reserves the right to request additional documentation before processing withdrawals, particularly for large amounts or first-time withdrawals. Minimum withdrawal amounts and maximum daily/weekly/monthly withdrawal limits apply and are displayed in your account settings.

Withdrawals must be made to a payment method registered in your name. Third-party withdrawals are strictly prohibited. If you deposit using a particular payment method, withdrawals must generally be processed back to the same method as required by anti-money laundering regulations.

slviph does not charge withdrawal fees for standard processing. However, payment processors and banking institutions may impose their own fees which are beyond our control and will be deducted from the withdrawal amount.

3.3 Bonus and Wagering Requirements

Funds associated with promotional bonuses, free spins, or other promotional offers are subject to specific wagering requirements, maximum bet limits, game restrictions, and expiration dates as detailed in the applicable bonus terms. Wagering requirements must be fulfilled before bonus-related funds can be withdrawn. Attempting to withdraw before meeting wagering requirements will result in forfeiture of the bonus and any winnings derived from it.

4. Gameplay Rules and Conduct

4.1 Fair Play and Prohibited Activities

All users must engage in fair play at all times. The following activities are strictly prohibited and constitute material breaches of these Terms:

• Using automated software, bots, scripts, or any artificial intelligence to play games or manipulate gameplay
• Colluding with other players to gain unfair advantages
• Exploiting software vulnerabilities, bugs, or errors for financial gain
• Engaging in bonus abuse, including creating multiple accounts to claim welcome bonuses repeatedly
• Using VPNs, proxies, or other means to disguise your location or access slviph services from prohibited jurisdictions
• Reverse engineering, decompiling, or attempting to derive source code from slviph software
• Engaging in fraudulent activities including chargebacks, payment disputes, or providing false payment information
• Harassing, threatening, or abusing other users or slviph staff through any communication channel
• Money laundering or using slviph services to facilitate illegal financial transactions

4.2 Game Integrity

All games provided on slviph utilize certified Random Number Generators (RNG) and are regularly audited by independent testing laboratories to ensure fairness and compliance with industry standards. Published Return to Player (RTP) percentages are theoretical long-term averages and do not guarantee specific results in individual gaming sessions.

Live dealer games use physical cards, dice, or roulette wheels operated by trained croupiers and broadcast in real-time. Multiple camera angles and audio feeds allow players to verify game integrity. Any suspected irregularities should be reported immediately to customer support.

4.3 Disconnections and Technical Issues

In the event of disconnection during gameplay due to network issues, server problems, or other technical failures, slviph will make reasonable efforts to restore your session. For games in progress at the time of disconnection, outcomes will be determined according to the specific game rules, and settled balances will be reflected in your account once connectivity is restored. slviph is not liable for losses resulting from interruptions beyond our reasonable control, including but not limited to internet service provider failures, power outages, or natural disasters.

5. Intellectual Property Rights

All content displayed on slviph, including but not limited to text, graphics, logos, button icons, images, audio clips, video content, data compilations, and software, is the property of slviph or its content suppliers and is protected by Philippine and international copyright, trademark, and other intellectual property laws.

The slviph brand name, logo, and all related marks are trademarks or registered trademarks of the Company. You are granted a limited, non-exclusive, non-transferable license to access and use slviph services for personal, non-commercial entertainment purposes only. This license does not include any right to reproduce, distribute, modify, publicly display, or create derivative works from any slviph content without express written permission.

6. Limitation of Liability

To the maximum extent permitted by Philippine law, slviph and its officers, directors, employees, agents, licensors, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of or inability to access or use slviph services
• Any conduct or content of any third party on the services
• Any content obtained from the services
• Unauthorized access, use, or alteration of your transmissions or content

Our total aggregate liability to you for all claims arising from or related to these Terms or your use of slviph services shall not exceed the amount you have deposited into your account during the twelve (12) months preceding the event giving rise to the claim.

7. Responsible Gaming and Self-Exclusion

slviph is committed to promoting responsible gaming and providing tools to help players maintain control over their gambling activities. We offer deposit limits, session time limits, loss limits, and self-exclusion options accessible through your account settings. Self-exclusion requests are processed immediately and remain in effect for the period you specify (minimum 6 months, maximum permanent exclusion).

During self-exclusion periods, you will not be able to access your account, place bets, or receive promotional communications. Any attempts to circumvent self-exclusion by creating new accounts will result in permanent banning and forfeiture of all balances. If you believe you may have a gambling problem, we encourage you to contact PAGCOR's Responsible Gaming Program or seek assistance from qualified mental health professionals.

8. Account Suspension and Termination

slviph reserves the right to suspend or terminate your account immediately, without prior notice, if we determine in our sole discretion that you have violated any provision of these Terms, engaged in fraudulent or illegal activities, or if required by law or regulatory authorities.

Upon termination, your right to use slviph services ceases immediately. If your account is terminated for Terms violations, any remaining balance may be forfeited depending on the nature and severity of the violation. If your account is closed in good standing, you may request withdrawal of your remaining balance according to standard withdrawal procedures.

You may also request voluntary account closure at any time by contacting customer support. Voluntary closures are typically processed within seventy-two (72) hours after verification of your identity and settlement of any pending transactions.

9. Privacy and Data Protection

Your use of slviph services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173). By accepting these Terms, you also consent to our collection and use of your information as described in the Privacy Policy.

slviph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Disputes and Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms or your use of slviph services shall first be attempted to be resolved through good faith negotiations.

If a dispute cannot be resolved amicably within thirty (30) days, either party may submit the matter to binding arbitration in accordance with the rules of the Philippine Dispute Resolution Center, Inc. The arbitration shall be conducted in Metro Manila, Philippines, in the English language. The arbitrator's decision shall be final and binding upon both parties.

For disputes that cannot be resolved through arbitration, you agree to submit to the exclusive jurisdiction of the courts located in Metro Manila, Philippines.

11. Severability and Waiver

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent. If modification is not possible, the invalid provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of slviph.

12. Amendments to Terms

slviph reserves the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of material changes by posting the updated Terms on the website with a revised "Last Updated" date and, where appropriate, sending email notifications to registered users. Your continued use of slviph services following the posting of revised Terms constitutes your acceptance of and agreement to the changes.

It is your responsibility to review these Terms periodically for updates. If you do not agree to the modified Terms, you must discontinue use of slviph services immediately.

13. Contact Information

For questions, concerns, or complaints regarding these Terms or slviph services, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 through the slviph website
• Customer Support Hours: 24 hours a day, 7 days a week

14. Entire Agreement

These Terms, together with our Privacy Policy and any specific game rules or promotional terms, constitute the entire agreement between you and slviph concerning your use of our services and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written, between the parties.

No agency, partnership, joint venture, employer-employee, or franchiser-franchisee relationship is intended or created by these Terms.